Refund policy

Returns & Refunds

We want you to love what you ordered. If something isn't right, here's how we handle it:

• Return window: Items may be returned within 14 days of delivery.
• Condition: Items must be unworn, unwashed, and in original condition with all tags attached.
• Final sale: Items marked "Final Sale" are not eligible for return or exchange.
• How to start a return: Email us at nombreincorparatus@gmail.com with your order number and reason for return. We'll respond within 2 business days with next steps.
• Refunds: Approved refunds are issued to the original payment method within 5–7 business days of us receiving the item.
• Exchanges: We offer exchanges for a different size or color, subject to availability.
• Shipping costs: Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.